Contact the Department of Natural Resources

When you need assistance from DNR-Online you will always find someone happy to answer your questions and help you find the services or products you need. Our customer service representatives are the backbone of your online experience and have been specially trained to help you.

DNR-Online is an information rich website and you may want to check out the different content areas by subject before emailing your question to us. In most cases you will be able to find the answers to your questions faster than contacting us. Take a look at the dropdown menu below to see if the information you are looking for is on the DNR site.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

You can reach customer service at DNR four ways:

  • Email: customerservice.dnr@maryland.gov
  • Telephone: Call toll-free in Maryland at 1-877-620-8DNR (8367) (Weekdays 8:30 a.m.-5 p.m.)
    Out of State: 410-260-8DNR (8367) (Weekdays 8:30 a.m.-5 p.m.)
    TTY users call via the MD Relay 711
  • By US Mail:
    Maryland Department of Natural Resources
    580 Taylor Avenue
    Tawes State Office Building
    Annapolis, MD 21401


The information you provide will be kept private and we recommend that you review our privacy policy if you wish.

Directions to the Tawes State Office Building (DNR) in Annapolis


View Tawes Building in a larger map

 

  • Directions from the DC Metro Area:

    Take Rt. 50 east towards Annapolis/Bay Bridge. Take exit 24 Rowe Blvd/Route 70 exit and follow Rowe Blvd. over a bridge until you reach your second light at the corner of Rowe and Taylor Ave. Make a right at the light. Parking is available on the right. Turn at the sign that reads "Gold Parking" if you plan on staying for more than a half hour, there is a $5/day fee in the Gold Lot. If you are visiting for less time than 30 minutes then there is a parking area in front of the Tawes complex. Turn left at the DNR sign and then make the next right. This is a short term parking area only and you will be towed if you are parked there longer than 30 minutes.

  • Directions from Baltimore:

    Take 97 Southbound and follow the signs to Rt. 50 east/Bay Bridge. Take exit 24 Rowe Blvd/Route 70 exit and follow Rowe Blvd. over a bridge until you reach your second light at the corner of Rowe and Taylor Ave. Make a right at the light. Turn at the sign that reads "Gold Parking" if you plan on staying for more than a half hour, there is a $5/day fee in the Gold Lot. If you are visiting for less time than 30 minutes then there is a parking area in front of the Tawes complex. Turn left at the DNR sign and then make the next right. This is a short term parking area only and you will be towed if you are parked there longer than 30 minutes.

  • From the Eastern Shore of Maryland:

    Take Rt. 50 west toward Washington. After passing over the Severn River Bridge take exit 24 Rowe Blvd/Route 70 exit and follow Rowe Blvd. over a bridge until you reach your second light at the corner of Rowe and Taylor Ave. Make a right at the light. Turn at the sign that reads "Gold Parking" if you plan on staying for more than a half hour, there is a $5/day fee in the Gold Lot. If you are visiting for less time than 30 minutes then there is a parking area in front of the Tawes complex. Turn left at the DNR sign and then make the next right. This is a short term parking area only and you will be towed if you are parked there longer than 30 minutes.

 

​​​